Getting Started Your KICS Account Membership and Billing Web Hosting Email Terms of Use Acceptable Use Policy Spam Policy Disclaimer of Liability Technical Information KICS Account Management Check your storage quota Check the status of your account Change your password Cancel your account Web Site Management Uploading files Find a web designer Make your own website Traffic statistics Using Server-Side Includes Installing CGI programs Installing PHP programs Learn more about CGI/PHP/SSI Password protecting a folder Use a custom PHP config file Create a MySQL database Change your MySQL password Secure your files Email Account Management Retrieving email Email account forwarding Email and storage quota Use KICS for Outgoing Mail (SMTP) Recover your mail setup password Recover an email account password Setup a mailing list Automating your mailing list Dealing with spam Setting up Outlook Express KICS Server Specifications Server operating system Mail software Web server software DNS Software Other software

The instructions in this FAQ use yoursite.com in examples. Replace yoursite.com with your domain name. Non-profits that don't have their own domain name, however, will use youraccount.kics.bc.ca. In this case, replace youraccount with your KICS Account name. Please review these pages carefully. If you still can't find the information you need, request assistance by submitting a Support Ticket.

Check Your Storage Quota

There are several ways to check your storage quota. The easiest is to log into your KICS Account at any time by visiting KICS Account Administration.

You will see a table with disk quota, usage, and limit, along with a report of how much disk space is used by each of the folders in your account.

All numbers are listed in kilobytes (1024 kilobytes = 1 megabyte).

If you are an advanced user you can also connect to your shell account by Telnet or SSH. Your storage quota information is presented upon successful login.

It is a good idea to read this information about Email and Storage Quota.





Check Your KICS Account Status

Checking your account status is simply a matter logging into your account by visiting the KICS Account Administration page.





Change Your Account/ FTP Password

If you are worried that the security of your account may have been compromised, it is a good idea to change your password.

The easiest is to change your password is to log into your account by visiting KICS Account Administration. A new password will be sent to you by email.

NOTE: When KICS sets up your account, your KICS Account password and FTP password are the same. If you change your FTP password, your KICS Account password also changes. Make sure you record your new KICS Account password in a safe place (ideally in the same place as your other passwords for KICS Mail Setup, and individual email accounts).

Keep in mind that your KICS Account/ FTP password is not the same as your email setup password, or the password(s) for any additional email account(s) you may have created.




Cancel Your Account With KICS

If you would like to cancel your account at any time, simply send us a message through our Ticket Support System.