Getting Started Your KICS Account Membership and Billing Web Hosting Email Terms of Use Acceptable Use Policy Spam Policy Disclaimer of Liability Technical Information KICS Account Management Check your storage quota Check the status of your account Change your password Cancel your account Web Site Management Uploading files Find a web designer Make your own website Traffic statistics Using Server-Side Includes Installing CGI programs Installing PHP programs Learn more about CGI/PHP/SSI Password protecting a folder Use a custom PHP config file Create a MySQL database Change your MySQL password Secure your files Email Account Management Retrieving email Email account forwarding Email and storage quota Use KICS for Outgoing Mail (SMTP) Recover your mail setup password Recover an email account password Setup a mailing list Automating your mailing list Dealing with spam Setting up Outlook Express KICS Server Specifications Server operating system Mail software Web server software DNS Software Other software

The instructions in this FAQ use yoursite.com in examples. Replace yoursite.com with your domain name. Non-profits that don't have their own domain name, however, will use youraccount.kics.bc.ca. In this case, replace youraccount with your KICS Account name. Please review these pages carefully. If you still can't find the information you need, request assistance by submitting a Support Ticket.

Should you choose to, you can get started on your website right away.

You simply need to know your KICS Account/ FTP username and password (see Your KICS Account for more info).

If, for some reason, you cannot find your Account/ FTP password, you will have to request support through our Support Ticket System. If you don’t have any previous experience in designing web sites and / or working with web servers, we suggest you read our tutorials in the Web Site Management section.